Exchange And Buyback Policy
We offer a Lifetime Exchange & Buyback Policy on all purchases made from our website, within India. The product along with the original product certificate can be returned or exchanged at 90% of the diamond value and 100% of the current market value of gold with deductions towards making charges and taxes and no value for the gemstones.
This means your product's current value of the metal, diamonds and coloured stones, will be determined based on product specifications and the current price listed on our website.
The product can only be exchanged at our stores. A credit note will be issued for the value of the exchanged product after deductions towards making charges and discounts. This credit note remains valid for 90 days and can be used to purchase anything from our store. The value cannot be encashed.
Lifetime Buyback Policy:
If you choose to return the product, we will refund 80% of the diamond value, 100% of the gold value with deductions towards making charges and taxes and no refund for the value of the gemstones. Refunds will be made via online bank transfer within 10 to 12 days of receipt of the product. The product must be returned at any of our stores.