You can only cancel the product that you have ordered within 24 hours of placing it. After 24 hours, there is no option of cancellation and you could resort to refund policy after receiving your order. 

Important Note: All packages shipped to our customers are insured by our delivery partner. In cases of missing parcels, you can reach out to us, however Jewellery by Nikitha does not take responsibility for goods damaged or missing from the sealed box in transit.